The PODFather

The PODFather delivers a comprehensive backoffice,
and robust PDA ePOD system
with integrated tracking.
And there's a portal for your customers to log in to.

What would your staff be doing if they weren't shuffling job sheets ?
Are you sure you're invoicing every job you complete ?
Would it help if your customers paid you sooner ?
Have you lost contracts to competitors ?

Know where your field staff are and their current status.
Receive their signed sheets & photos back within seconds of completion.
Automatically forward a PDF with signature to your customer.
eMail your PDF invoice the same day.

The PODFather is more than proof of delivery
Backoffice
You access the secure backoffice system using a web browser.

Dashboard

A view of your business in real time, showing busiest customers, sites and drivers. Plus jobs not yet allocated to a driver.
dashboard

Customers & Sites

Customers have one or more collection/delivery sites. Upload a list of your customers/sites from CSV, or create them on the fly as you create a job.
customers

Depots & Users

Set up backoffice Users so they only see jobs from a specific depot and backoffice Administrators who can see all jobs.
depots

Vehicles & Tariffs

The vehicle database keeps a tab on MOT and insurance dates, and lets global and customer-specific tariffs be set up per vehicle type.
vehicles

Products

Products are in Merchandising Groups, and may be priced globally or per customer.
products

Jobs

Choose one of our existing job templates to capture all the information you need your driver to know, or let us customise one to your specification.
jobs

Creating Jobs

Selecting details from dropdown boxes (Customer/Sites/Tariffs etc) means creating a job is quick and painless. Give your customer a priced quote, including mileage calculation, on the spot.
createjob

Job Allocation

Allocate jobs to drivers in four ways: drag'n'drop jobs into runs; drag'n'drop jobs onto a calender; visualise on a Google map and plan a route; view jobs at all statuses and select a driver from a drop-down.
allocate1

PODs

View PDF proof-of-delivery (POD) or job sheets within seconds of your field staff completing them. Use one of our existing layouts with your uploaded logo, or let us customise the look of the POD to your specification.
completed POD

Automatic eMail of PODs

Your customer receives an eMail with the PDF POD attached within seconds of the job being complete.

Invoicing

Batch PODs together into invoices. Produce PDF invoices using your logo and one of our templates, or let us customise the look of the invoice for you. Post the invoices directly into Sage.
invoices

Subcontractors

Using subbies ? Have to pay them ? Tag drivers as subcontractors. Group their PODs into one payment. Send them a PDF of completed PODs.
subcontractors

Customer Services

Create a Customer Services ticket and log a history of actions taken. Tickets can be created automatically when a driver ticks a box on their PDA.
customer services

Importing Jobs

The PODFather open application program interface (API) allows jobs to be imported to The PODFather from existing IT systems. More info here
Tracking

Where are they now ?

Current GPS positions of PDAs shown on an integrated Google Map, with driver names and status.
tracking positions

Snail trail

View part or all of drivers' route, including waypoint markers showing jobs.
tracking snail trails

"On Our Way" eMails/texts

Configure automatic eMails/texts to customers when driver is approaching site.
PDA
Your drivers access The PODFather using a Windows Mobile PDA.

No signal - no worries

Once the PDA has downloaded job details to its onboard database, it doesn't matter if the driver goes out of mobile coverage - the job can still be completed on the PDA including photos and signature capture.

Secure

The PDA talks to the PODFather using the same SSL secure encryption technology that your bank uses, so your customer and job details are safe from snooping.

Job list

View the list of jobs grouped by Run/Route name. Re-sort the order of the jobs on the screen.

Job details

Default job details shown include Customer, Address, For Attention Of, special instructions and delivery due by time.

Job status

Notify the backoffice of a status change to the job (eg "Freight Onboard").

Complex or Simple

The PDA allows simple information to be captured, such as quantity delivered, confirmation of barcode scanning of products, up to a complex logic-based question-and-answer set grouped in multiple tabs.

Confirm Items

Barcoded products can be scanned to confirm them, or the product list tapped with the stylus on the screen (if the PDA doesn't have a barcode scanner).

Add items

Extra items to be signed for (eg Van Sale spares) can be added to the job on the fly.

Photos

Take photos attached to a specific item (eg to show damages) or to the job.

Timesheet

Enforce completion of timesheet information before job is signed off.

Name and Signature

Capture the recipient's name in a text field, and get them to sign on the screen with the stylus. Read an opinion on the legality of electronic signatures here.

Completion

Complete the job and queue it up for transmission to the backoffice.

Create job

Create a job on the PDA, and notify the backoffice of it.

Vehicle Check sheets

RHA-approved vehicle check sheets - enforce one to be completed at the start and end of a shift, and store the captured details in The PODFather.
Customer Portal

Overview

Give your customers a login to their own space on The PODFather, branded with your logo. Either login from The PODFather website, or embed the login box on your own website.

View PODs

The customer can view any PODs relating to deliveries to their sites.

View Current Jobs

Any jobs not yet completed can be viewed, along with their job status.

Track the driver

View a Google map of the position of any driver currently undertaking a job for that customer.

Book new jobs

Create a job, specifying collection and delivery addresses and number of items. Customer receives an email confirmation. You price up the job in The PODFather backoffice, then the customer receives an email of price and job acceptance.