News & PR
Case Study: Medical Despatch UK Ltd
Monday, 19th January 2009
Greenford, Middlesex-based Medical Despatch UK Ltd is a specialist courier company providing medical institutions across the UK with a fast and efficient service in transporting medical samples, pharmaceuticals, imaging films and reports.
Farhan Arif, Sales and Distribution Manager of Medical Despatch explains, “Every one of our bikes can be allocated up to 20 jobs a day, but our administration legacy system was paper-based and invariably not that reliable. We are a 24/7 operation, working 365 days a year and as such, we need to flawlessly execute every aspect of our service.
We identified PODFather as the solution to enable us to migrate away from our complex paper trail to a system that provided us with integration and seamless transparency across every aspect of our collection and delivery service. Following a series of trials, six bikes in the Medical Despatch’s fleet have been equipped with hand-held PDA's and jobs are now uploaded, signatures captured and invoices promptly issued.”
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