NWC Group have implemented the PODFather Field Service system for scheduling and electronic job sheet sign off
PODFather has supplied a resource planning and electronic job sheet solution to Nationwide Window Cleaning for the management of over 100 cleaners across the UK.
Nationwide Window Cleaning (NWC) is the UK’s leading independent window cleaning provider. NWC undertake a wide variety of work from single sites to national portfolios and have particular expertise in servicing the needs of financial institutions and high-street retailers. With each site having multiple schedules of work with varying frequencies, NWC needed a system which was both reliable and easy to use.
Following an introduction via Touchstar Technologies, a close partner company of PODFather, NWC supplied their existing work schedule in a spreadsheet to the PODFather development team, along with a spec for the details they needed to capture on the PDA software.
Within two weeks, NWC has a customised PODFather system, with a scheduling facility for managing approximately 10,000 sites across all of their cleaners.
Thornton Tasker, Managing Director of NWC Group said, “We were amazed at the speed which the team at PODFather understood our business requirements and converted them into a solution. We had tried and failed with a different mobile software system so all of our cleaners already had PDA hardware that was compatible with the PODFather program and they took to the new system with ease.”
PODFather is a cloud based mobile software solution designed for businesses operating in various logistics, construction and field service sectors. The integrated PDA and web-based backoffice solution allow NWC to plan and manage their jobs and resources on a daily basis, with real-time visibility of job progress as their cleaners complete each job using the mobile job completion system.
Thornton continues, “PODFather has a great backoffice system that allows our staff in the office to manage both ad-hoc and planned maintenance activities, and keeps a log of everything carried out across the sites. It also includes a Customer Service module which keeps a log of any outstanding work required.”
“The handheld system for our cleaners is hugely beneficial as they receive complete job instructions wherever they are, and complete the job sheet recording the details of what was carried out along with photos of completed work, customer name and signature to approve job completion.”
Colin McCreadie, Business Development Director of PODFather comments, “We are delighted NWC selected the PODFather system for their business. This has been one of the fastest roll outs of the PODFather system to date, helped massively by the fact NWC cleaners already had PDA hardware so could quickly install PODFather onto the existing device.”